The Base Space

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Shipping & Policies

Terms & Conditions


All custom sales are final.
If for any reason you are not satisfied with the quality of the product, please email me at your earliest convenience and I will work to accommodate you within the guidelines of my policies.

In the event a refund is offered- refund will be given once product is successfully returned to the store in the condition they were received - minus $65 non refundable deposit.

Custom orders over $150 are eligible for free alterations.

 

Shipping

Most orders are processed within 24 hours. Orders are processed Monday through Saturday. Please allow 4-7 business days for standard shipments to arrive. Please allow 2-3 business days for priority shipping. All applicable shipping charges will be added to your invoice. In the event that I cannot ship your complete order, I will notify you via e-mail or telephone.

If you are in need of SAME DAY shipping - please email me or text (623) 533-6627.

Packages are shipped via USPS unless otherwise specified. 

US - Prices vary based on location and package weight/size

Canada - $12.25- $17.75 depending on weight

International - Please inquire via Contact Page

 

WE ARE NOW OFFERING LOCAL PICK UP!

If you are in located in FL and would like to schedule a meet up - select Local Pick Up during check out. You will provide your address and we will send you an email with meet up location/details.

 

Size Chart

Please review the Size Chart page prior to making your purchase AND/OR taking your measurements for a custom piece. Please take in to consideration whether or not you would like "room to grow" for your dancer, this encouraged for bases purchased pre season. IMPORTANT - If you are interested in "room to grow" PLEASE inform maker and we will instruct you how much room to add while measuring.